#Communications
Effective communication in HSE: risk visualization, remote notification tools, training via mobile messengers, and building transparent incident reporting. This section compiles the experience of enterprises moving from paper reports to a unified information field, where every employee is engaged in dialogue and promptly receives vital statistics.
Communication in Occupational Health and Safety
Forming an internal HSE brand through the implementation of an annual communication campaigns plan. Using non-standard formats for personnel engagement, including gamification, quests, interactive simulations, and clear visualization of golden safety rules.
HSE vs. Production. Three Levels of Struggle
A three-level safety management model at an industrial enterprise, integrated with lean production principles. It includes using the "Safety Cross" at the foreman level, holding thematic HSE Days at the shop level, and regular performance analysis by top management. Special attention is paid to investigating micro-injuries using the QRC (Quality Response Control) tool and engaging line managers in risk management.
Leadership in Developing a Safety Culture
Comprehensive transformation of safety culture at PJSC NLMK through the personal involvement of top management, digitalization of HSE processes, and implementation of proactive tools. The practice includes automation of safety contacts, electronic permits-to-work, mobile applications for recording hazardous conditions, as well as motivation programs for employees and contractors.
Incident Communication Practices from All Production Sites
A multilevel system for communication and employee engagement in HSE. It includes global knowledge sharing, regular local events (Safety Days, HSE hours), new format visual propaganda (floor visualization), and a Behavior-Based Safety (BBS) program involving workers and contractors.
Motivation for Change at Different Levels
Transitioning from external motivation to conscious safe behavior through the analysis of 16 causes of violations. Integrating safety culture metrics into quarterly contractor KPIs to engage their management.
Incident Registration and Investigation Practices
Transforming the incident investigation process by involving top management and line managers. Implementing an independent incident notification line, abandoning punishment for errors in favor of penalizing concealment, and using an IT portal to monitor corrective actions and work with lessons learned.
The Leader and Their Team - How to Lead the Way
Application of the value-goal leadership model and practical employee engagement tools (HIPPO potential and Hersey-Blanchard situational model) to shape a safety culture. The approach aims to identify and develop leadership qualities in employees by aligning personal values with organizational goals.
Behavioral Safety Audit
Organizing multi-week microlearning for behavioral safety audits (BSA) via corporate messengers without interrupting production. The program includes theoretical mailings, individual role-play audio calls with consultants to practice handling difficult employee reactions (aggression, silence, deception), and assessing the quality of real on-site audits, tying manager engagement to personal KPIs.
Key Approaches to Building Safety Leadership
Building safety leadership through the implementation of Human Performance and Learner Mindset concepts, as well as developing five key managerial habits. The practice includes creating a psychologically safe environment for open discussion of mistakes, focusing on high-risk areas, and assessing HSE risks before establishing joint ventures.
Safety Leadership
Implementing a safe production culture through the personal example of top management and production leaders. Using the "manager's speech" tool (5-15 minutes) with personal stories to emotionally engage personnel and contractors in safety issues.
Leadership in Safety Culture
A comprehensive approach to building a safe production culture (SPC) in an oil and gas company, including changing employee attitudes through specialized training sessions, developing four key leadership skills in managers, implementing a workplace mentoring system, and creating informal communities to generate bottom-up initiatives.
Building a Safe Work Culture
A comprehensive approach to building a safe work culture through adapted induction training, multi-level internships, rethought mentorship, and the Zero Risk Assessment system. Implementation of a mobile app for prompt feedback and recording hazardous situations.