Conducting Effective Online Meetings

13 October 2023 🇷🇺 Original: русский 1 min read

A well-prepared meeting is more productive when participants know what to expect and which topics will be discussed. It is crucial for the moderator to prepare thoroughly, organizing the time, location, materials, and resources to ensure maximum communication efficiency with participants.

In today's environment, HSE management often requires conducting meetings (including safety briefings, toolbox talks, investigation committees, etc.) online. The quality of these meetings depends on whether the organizer follows a simple algorithm:

  1. Preparation: Define the meeting's objective, create a participant list, set the agenda, and ensure all participants have access to the necessary resources and materials.

  2. Technical Support: Ensure all required equipment and software are available and functioning correctly. Use a video conferencing platform that supports high-quality video and audio, as well as screen sharing and chat features.

  3. Meeting Structure: Divide the meeting into logical blocks so participants can easily follow the discussion. Set clear time limits for each block and include breaks if necessary to maintain focus and concentration.

  4. Inviting Participants: Add the meeting to the calendar with a detailed description of the objective, open questions, and timing. Monitor whether key participants have confirmed their attendance. If no confirmation is received, follow up personally with each participant.
  5. Meeting Management: Establish communication rules, including how to ask questions and the speaking order if the format involves discussion. Control the flow of the meeting and ensure the agenda is followed. Keep the primary objective in mind and steer the discussion toward achieving it.

  6. Feedback and Problem Solving: Periodically conduct polls or discussions to gather feedback. This helps identify additional challenges within the discussion. Record these for future work, but do not discuss them during the current meeting.

  7. Meeting Records: Be sure to take meeting minutes and publish them for participants and other stakeholders after the meeting. This allows participants to revisit the discussion later if questions or issues arise.

During the meeting itself, it is important to remember simple techniques for ethical communication:
  • Always introduce yourself and explain your role in the meeting

  • Ensure participants know each other and understand their respective roles. If not, start with a brief introduction of participants individually or by group (department, crew, service, etc.)

  • State the arguments: why achieving the meeting's goal is important and how it impacts the company's overall efficiency

  • Be receptive to criticism and any topic-related questions, and be prepared to provide reasoned answers to difficult questions

  • Adhere to the schedule and provide advance notice of any potential changes or deviations

  • Mention where the meeting materials will be available for review

Thorough preparation will help you conduct online communications as effectively as possible and simplify the organization of meetings with any type of audience.

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