Why do thousands of instructions and harsh punishments fail? How can we stop fighting people and start building a system that truly protects?
We will try to answer all these questions, but first, let's imagine: a brick falls on a construction site. Who is to blame? According to the old logic, it's the worker who didn't look where they were going. According to the new logic, it's the foreman who didn't set up fencing, the designer who didn't include protective canopies in the plan, and the director who saved money on this equipment. In HSE, we often fight the consequences rather than the causes. At the heart of this are deep-seated, almost religious myths that guide our decisions. Let's look at how to overcome them in practice.
Myth 1: "The worker is always to blame!" (The human factor myth)
The misconception: It's easy to write off an accident as the fault of a "careless" person who violated an instruction. Once they are punished, it seems the incident is closed. But this only drives the problem deeper.
How to overcome it? Practical steps:
Step 1. Use the "5 Whys" rule in every investigation. Don't stop at the first answer. Why did he fall? He slipped. Why did he slip? There was oil on the floor. Why was there oil? The machine is leaking. Why is the machine leaking? Maintenance wasn't performed. Why wasn't maintenance performed? There is no clear regulation or priority for servicing. Conclusion: the system is to blame, not the person.
Step 2. Introduce the practice of "No-Blame Investigations." Declare a moratorium on punishment for reporting minor incidents and near misses — cases where trouble almost happened. The goal of the investigation is to find the weak point in the system, not a scapegoat.
Step 3. Risk mapping with the team. Gather the workers and ask: "Where and what could go wrong?". They know this better than any inspector. Their experience is your main resource for improvement.
Myth 2: "We need more control and stricter punishment!" (The stick myth)
The misconception: Fear is a short-term motivator. It teaches people to skillfully hide problems rather than solve them.
How to overcome it? Practical steps:
Step 1. Change KPIs for managers! Instead of the "number of violations identified" metric, introduce "number of problems solved that were reported by employees." This will change behavior from punitive to supportive.
Step 2. Implement a reward system for activity. Not for "zero injuries" (which can be a false zero), but for reporting hazards, suggestions for improvement, and participation in audits. Give branded souvenirs, issue small bonuses, and offer public praise.
Step 3. Conduct pre-job briefings (Toolbox talks) in a dialogue format. Don't just read a monologue from an instruction. Ask: "Team, how can we complete this task as safely as possible today? Any ideas?". You'll be surprised by how many valuable ideas you get.
Myth 3: "The main thing is to follow the rules!" (The rulebook myth)
The misconception: Life is more complex than any instruction. Blindly following rules without understanding their meaning creates a rigid and vulnerable system.
How to overcome it? Practical steps
Step 1. Rewrite key instructions together with employees. Make them short, visual, and easy to understand. Use infographics, photos, and icons. Remove bureaucratic jargon. An instruction should answer the question "How to do it safely?", not "How to report it?".
Step 2. Teach principles, not just rules. Instead of "memorizing 50 points," explain the physics of the process and the nature of the risk: why the danger arises, how it manifests, and what the consequences are. A person who understands why something is forbidden will never do it.
Step 3. Develop the competency of "Decision-making in non-standard situations." Practice this on simulators, in case studies, and during drills. Give people an algorithm for action when the instruction is simply silent.
Myth 4: "Safety is the job of the HSE department, management, or workers" (The myth of someone else's responsibility)
The misconception: By shifting responsibility to someone else, the line manager withdraws from their primary function — organizing a safe process.
How to overcome it? Practical steps:
Step 1. Include safety indicators in the annual Performance Review of LINE managers. Their bonus and career should directly depend on this.
Step 2. Conduct daily operational meetings with an emphasis on safety. A manager's first question should not be "Why isn't it done?", but "Was everything done safely?".
Step 3. Make the HSE specialist an internal consultant and partner. Their role is to help, train, and provide tools to managers, not to do the work for them.
Myth 5: "We have zero injuries, so we are safe" (The myth of good statistics)
The misconception: Zero injuries can be a statistical deception. The true indicator is not the absence of accidents, but the presence of functioning mechanisms to prevent them.
How to overcome it? Practical steps:
Step 1. Start actively working with incidents that DID NOT lead to an injury (near misses). Introduce a simple and anonymous way to report them. Analyze them as thoroughly as real accidents. This is your primary leading indicator.
Step 2. Track "leading indicators" rather than just "lagging indicators." • Lagging (bad): number of injuries, days of disability. • Leading (good): number of audits conducted, risks identified and eliminated, employee suggestions, training sessions held.
Step 3. Create a culture of openness. Praise and reward those who report problems. Show through actions that management acts on these reports. People must see that their voice matters. This post is not about rules and control being unnecessary. It's about them being secondary. What's primary is the mindset, culture, and system.
Safety is not a destination, but a journey. A journey of continuous improvement, dialogue, and working with the system, not just the people within it.
Which of these myths is the most persistent in your organization? Share in the comments!