Error governance and diluting the human factor over operations. Installing barriers offsetting cognitive illusions or lethargy. Features ergonomic error-proofing (Poka-yoke) wiping away the desire to cut corners.
Implementation of leadership principles and the Human Performance concept into the daily operational activities of an enterprise. The practice includes moving away from a culture of blame in favor of systemic root cause analysis of errors and the formation of psychological safety within the team. The process is aimed at integrating safety standards into the overall business management system and eradicating tolerance for violations to prevent a dangerous "new normal."
A methodology for internal incident investigations that eliminates experts' cognitive biases. The approach is based on perceiving a person as an adapter of an imperfect system, rather than a mechanism, and avoiding evaluative words when formulating root causes.
Development and implementation of an automated software complex for assessing the communicative compatibility of workers in teams. The complex identifies leadership qualities, evaluates the psychological climate, and suggests optimal shift compositions to reduce conflicts and the risk of occupational injuries.