Standard driving school training and formal traffic rules knowledge checks do not solve the problem of accident rates in corporate transport. Statistics show a paradoxical situation: drivers with extensive experience get into accidents less often, but the severity of consequences and material damage in their cases are significantly higher. In this webinar, Alexander Balukhta and Sergey Moiseev discuss how to transform the driver training system to move from reactive incident investigation to proactive risk management.
Creating an in-house training center often faces resistance from transport department managers. The main argument of skeptics is the inability to teach anything new to a driver with twenty years of experience. However, the speaker demonstrates using the example of Highland Gold that the problem lies not in the lack of basic skills, but in ingrained dangerous habits and decreased concentration.
To change behavioral attitudes, dynamic simulators (KAMAZ and BelAZ cabin simulators) and head-on collision simulators are introduced. Using a collision simulator even at a speed of 40 km/h clearly demonstrates to managers and drivers the physical impossibility of holding the body with their hands, which radically changes their attitude towards using seat belts. A comprehensive approach, including psychophysiological testing and skills practice on a training ground, allowed the company to reduce the accident rate by 48% in one year.
Any investment in training requires a measurable result. The presentation details an approach to evaluating educational programs for drivers based on the five-level Kirkpatrick-Phillips model. Training corporate drivers is complicated by their inflated self-esteem and skepticism, so it is critically important to evaluate not only the knowledge gained but also the audience's reaction, as well as subsequent changes in behavior.
For objective control of changes, data from telematics systems (monitoring sudden accelerations and braking) and the commentary driving method are used. Practice proves that training yields maximum effect only with the involvement of top management, who must be the first to complete the program and broadcast a safe driving culture to all levels of the company.