Evolution of the Non-Financial Motivation Program

Case
19 October 2023 🇷🇺 Original language: русский

Context: From Basic Needs to Recognition

The development of a safety culture inevitably leads manufacturing companies to realize that financial incentives alone are not enough to build sustainable commitment to HSE rules. Based on Maslow's hierarchy of needs, a clear pattern can be traced: when workers' basic needs are met, the social need for respect and recognition comes to the forefront. In his presentation, Ivan Drepin examines the evolution of non-financial motivation programs using the example of a large mining company, showing how to build a reward system that not only increases staff loyalty but also genuinely works to reduce occupational injuries.

From Regulations to Real Engagement

The speaker emphasizes that launching the program must begin with an objective assessment of the current safety culture level. If the enterprise is at a pathological level and does not provide basic living conditions or high-quality PPE, introducing non-financial incentives will only cause rejection. However, if the foundation is laid, the process starts with developing regulations and cascading information.

A key problem at the implementation stage is the information vacuum. For the program to work, information about it must be broadcast continuously and everywhere. The presentation details the communication approach: from using corporate radio and screens to installing transparent display cases with real prizes in crowded places (canteens, administrative buildings). Visualizing the ultimate goal is critical for generating interest.

Nomination Architecture and System Flexibility

To cover different categories of employees, the speaker demonstrates the implementation of a multi-level competition system:

  • Individual awards — monthly rewards for regular actions, such as filling out hazard observation cards and conducting behavioral safety audits.
  • Team competitions — an annual struggle between structural divisions to reduce injury rates (LTIFR) with the awarding of challenge cups and large shared prizes.
  • Project initiatives — rewarding innovative IT and process solutions in the field of HSE.
  • HSE Leader — recognizing employees who show a proactive attitude, act as internal trainers, and lead the team.

Any new initiative faces barriers. Ivan Drepin notes that at the start, it was difficult for workers to accumulate points for valuable prizes, which caused interest to drop. The solution was adapting the "cost" of rewards — lowering the entry threshold. A strong driver of engagement was also the inclusion of children's goods in the catalog: motivation through caring for the family (the opportunity to win a tablet or a construction set for a child) showed the highest efficiency.

Connection with the Bradley Curve and Long-Term Effects

The non-financial motivation program requires constant monitoring, especially if the enterprise's safety culture level is below 2.0 on the Bradley Curve. Without regular support, catalog updates, and timely prize logistics, the initiative quickly degrades. The speaker notes a direct correlation between the growth of engagement in the motivation program and the overall increase in the safety culture level, which is confirmed by both internal HR research and external audits.

What you will learn from this webinar:

  • How to determine if an enterprise is ready to implement non-financial motivation, and why workers' basic needs cannot be ignored?
  • How to build a transparent scoring system for identifying hazardous conditions and prevent a formal approach for the sake of profit?
  • Which communication and visualization channels are most effective for promoting the program among production personnel?
  • How to use family values and children's prizes to overcome resistance and increase engagement?
  • How to integrate motivation assessment into regular safety culture audits using the Bradley Curve?
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