#Employee engagement
Involving personnel in occupational health and industrial safety issues: leadership walk-arounds, behavioral audits, observation and suggestion systems, developing open dialogue on site. This section features the experience of companies moving from a paradigm of control and punishment to partnership, instilling conscious attitudes towards safety and active risk identification in workers.
Safe Work Culture
Implementation of a multilevel HSE control system (from 3 to 5 stages) and a methodology for identifying hazardous situations using visual tools (safety crosses). Organization of continuous training through a corporate portal and personnel motivation via competitions and a reward/penalty system.
Leadership Safety Audit
Implementing a system of leadership (behavioral) safety audits based on open dialogue and the Vision Zero concept. The practice includes using anonymous stop-cards, evaluating effectiveness via the international 5Z system, and training managers in psychological interaction skills with employees without formalism.
Development and Improvement of HSE Training and Personnel Development Tools
A systematic approach to HSE training based on the Deming cycle (PDCA). It includes combining face-to-face and distance formats, developing internal trainers and mentoring, and post-training effectiveness evaluation involving line managers.
Improving Safety Culture Based on a New HR Strategy
A methodology for a personal conscious occupational safety system aimed at aligning employees' personal goals with enterprise objectives. The approach involves changing the role of the HSE department, removing specialists from line manager subordination, and using proactive KPIs to evaluate their effectiveness.
Behavioral Audit Training via Messenger
Distance learning for conducting behavioral safety audits (BSA) via messengers (WhatsApp). The program is designed for 6 weeks and includes microlearning, gamification, and practical training of dialogue skills in difficult situations through audio calls with consultants.
Contractor Management
A four-stage contractor management system including prequalification at the tender stage, modular onboarding, daily control with KPIs, and annual assessment. The practice is based on the principle of equal treatment of own employees and contractor workers, using gamification in training and collective financial responsibility for violations.
10 Steps to a Safe Warehouse
A ten-step model for developing a safe environment in finished goods warehouses under the corporate WISE program. Features 13 basic technical standards, LOTOTO procedure for heavy trucks, contractor rating system, remote audits via AR glasses, and dynamic risk assessment.
Safety Approach at Heineken
Transformation of safety culture using John Kotter's 8 steps and implementation of a multi-level risk assessment system (from the global office to the work zone). Practices include engaging rank-and-file employees and the opposition in developing initiatives, holding a "Family Safety Day," and applying the Bow-Tie and Fine-Kinney methods for risk analysis.
Incident Communication Practices Across All Production Sites
A proactive incident communication system across distributed production sites. It includes standardized Safety Alerts (24-hour rule), regular Safety Days, Behavioral Based Safety (BBS) projects, and digital tools for collecting employee observations.
Occupational Risk Assessment and Management
Transitioning from reactive incident investigation to proactive risk management with full personnel involvement. Implementation of micro-injury investigations, experimental PPE selection, workplace zoning, and applying the bow-tie method for risk assessment on complex equipment.