The Role of Digital Processes in the Strategy and Tactics of Corporate HSE Development

Case
11 December 2023 🇷🇺 Original language: русский

From Paper Regulations to Contextual Risk Management

The development of HSE inevitably faces the limit of human attention. When a company scales to hundreds of thousands of employees and tens of thousands of production sites, classic control methods through multi-page instructions stop working. Oleg Muradyan's presentation details the transition from paper bureaucracy to embedded digital processes using the experience of Gazprom Neft as an example. The speaker shows how IT tools become not just a tribute to fashion, but the only way to manage risks at the micro level and implement a zero-injury strategy.

Four Levels of Safety Digitalization

The traditional approach to HSE relies on standards. However, in conditions of information noise, fighting for the worker's attention is inefficient. The speaker analyzes the concept of delivering information based on the principle of modern digital services: an employee does not need to know all the company's rules; they need a specific safety barrier at the moment of performing a specific task. A four-level model is proposed for systemic risk management:

  • Digital assistance: providing dosed and targeted information. Instead of studying general standards, the employee receives contextual prompts before starting work, which reduces cognitive load and increases the assimilation of requirements.
  • Digital control: complete exclusion of humans from the verification process. Using the example of onboard vehicle monitoring systems, it is shown how automatic algorithms reveal the real picture of violations, eliminating conflicts of interest and the concealment of facts inherent in manual audits.
  • Digital embedding: creating conditions under which it is technically impossible to violate a rule. The system blocks an unsafe process at the planning stage — for example, it does not allow choosing faulty equipment or an unqualified contractor.
  • Digital replacement: robotization of the most dangerous operations (e.g., tank cleaning), applied where classic control measures have exhausted their effectiveness.

Cultural Transformation and Process Economics

The implementation of IT solutions in HSE is not just automation to save time. The presentation emphasizes that the digital work permit process forms a new culture. When an employee sees their permit status in the app, the center of responsibility shifts: now it is not the HSE specialist who controls readiness, but the employee themselves who is responsible for their compliance with the requirements.

Separately, the speaker analyzes the issue of economic feasibility. The automation of safety processes should not be considered by management as a reason for staff reduction. The freed-up resource of specialists is redirected to a higher-quality performance of tasks requiring deep analysis and cultural development, rather than routine supervision.

What you will learn from this webinar:

  • How to transition from writing standards to targeted information delivery to line personnel?
  • Why excluding the auditor from the verification process shows a more objective picture of violations?
  • How to technically embed HSE requirements into work processes to make violations impossible?
  • How does a digital work permit change personal responsibility on site?
  • How to justify the implementation of digital tools to management without obligations to reduce staff?
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