Understanding the national context is a natural stage in the development of safety management systems in international and large local projects. In the nuclear power industry, where the cost of an error is critically high, safety culture is considered a central element. The speaker examines how deep-seated national traits shape worker behavior and why it is impossible to effectively change safety culture in different countries without taking them into account.
The presentation details the results of studies conducted in Japan and India. Using 11 key national traits as an example, the speaker shows how they affect safety. For instance, diligence is a dominant trait in Japanese society, where individuals face strong pressure from the collective. This fosters a high level of responsibility but simultaneously generates a fear of failure — the fear of being judged by colleagues in the event of a mistake.
Another critical trait is the tendency to don't speak out. In some cultures, it is not customary to openly express disagreement with a manager or talk about problems, which creates hidden safety risks. Understanding these nuances allows for the adaptation of management tools: for example, implementing anonymous incident reporting systems where people are afraid to speak openly.
The speaker refers to Edgar Schein's model, which explains the structure of culture. Visible manifestations (behavior, rules) are based on values, which in turn rely on hidden basic assumptions — deep-seated beliefs embedded in society. It is these assumptions that shape attitudes toward safety. Changing the culture is impossible without addressing these hidden beliefs.
Nuclear safety culture is largely shaped by the analysis of major incidents. Operator errors are often not just a human factor, but a manifestation of systemic failures in safety culture. Following the Fukushima tragedy, a separate regulatory body was created in Japan specifically to monitor safety culture, highlighting the importance of this aspect at the state level.