Providing employees with personal protective equipment (PPE) at large production facilities is a complex and multifaceted process. The speaker analyzes the experience of OTEKO, where over 10,000 people work in 358 different professions at its facilities. Before implementing outsourcing, the company independently managed all stages of PPE provision, except for their delivery to the site. Over time, this led to a number of critical problems: the inability to respond promptly to employee requests, the lack of an electronic accounting system, increased issuance time, and rising prices due to inflation and market factors. Warehouses were overloaded with unclaimed stock, creating financial and logistical difficulties. These factors became the catalyst for the transition to outsourcing, which allowed the company to focus on its core activities, reduce costs, and automate processes.
Choosing a contractor for PPE outsourcing is a key step that determines the success of the entire project. The presentation details the approach to selecting a partner: experience working at large-scale facilities, the presence of a developed technological infrastructure, reputation, and the ability to interact with supervisory authorities were taken into account. The implementation of outsourcing included nine steps, starting from realizing the need for transition and auditing the current system, to locating issuance points on the company's premises and implementing the latest technologies for accounting automation.
The transition to outsourcing was not without difficulties. The speaker shows by example how insufficient preparation of warehouse premises and poor-quality inventory with mapping (matching PPE models) led to size misgrading. The presence of their own warehouse balances, which had to be sold first, complicated the process. To solve these problems, an interaction regulation was created, high-quality mapping of the entire size range was carried out, warehouse premises were expanded, and an assortment committee was organized, which promptly resolves issues of introducing and excluding PPE models.
Despite initial difficulties, the results of implementing outsourcing were impressive. PPE costs decreased by 20% compared to the previous year, and the level of employee provision increased from 30% to 95%. A minimum PPE stock for 60 days was formed, guaranteeing timely issuance. Now employees receive a full set of PPE on the day of employment, which positively affects their motivation and productivity.
The development of outsourcing is inextricably linked with the introduction of modern technologies. The company has installed vending machines for issuing short-wear PPE, eliminating the need to visit warehouses. Mandatory labeling of workwear has been introduced for identification when handed in for washing and repair. An industrial washing and repair service has been organized using parcel lockers for dropping off and receiving clean workwear. In the future, there are plans to introduce electronic fitting rooms for accurate size selection and chatbots for prompt communication with employees.