The drive for zero injuries and the implementation of advanced HSE practices often face an unexpected obstacle: the lack of real change despite formal compliance with all procedures. In the professional environment, this phenomenon is often called formalism. However, Alexander Kovrizhkin, Head of the Safe Production Culture Development Service at KTK, offers a deeper look at the problem by separating the concepts of formalism and cargo cult in safety.
In his presentation, the speaker analyzes in detail why the blind copying of tools (behavioral audits, observation cards, safety minutes) without understanding their ultimate goal turns into an imitation that does not reduce the level of occupational injuries.
The key insight of the webinar is understanding the difference between these two destructive phenomena, as they require fundamentally different management decisions.
The speaker shows by example how these phenomena can flow into each other, especially when initiatives are handed down from above without properly explaining the goals to middle managers.
To assess the real state of the safety culture, the speaker suggests using specific indicators and diagnostic methods:
Approaches to correcting the situation depend on the diagnosis. The presentation details strategies for both cases.
With formalism, it is necessary to strengthen external control, align incentives (transitioning from reactive to proactive indicators), and introduce strict personal responsibility for non-compliance with rules.
With a cargo cult, the focus shifts to teaching the mechanics of the result. It is necessary to explain not only how to apply the tool, but also why it is needed and what effect it should produce. The personal example of leaders plays a crucial role — regular visits to the production floor (gemba) and open communication with personnel.
The speaker emphasizes the importance of "quick wins" in the context of trust: when an employee sees that their remark is not only addressed but also followed up with feedback, an understanding of the tool's value is formed.
Comments 2
Paid webinar recording download? Are you serious?
Thank you for the interesting case study! The emphasis on the difference between cargo cult and formalism is made, but in my opinion, the specifics of dealing with cargo cult and formalism in comparison are not fully explored.