HSE Dispatch Center

From Dispatch Center to Video Analytics: The Evolution of Safety Control

The implementation of new safety tools often faces the need to justify their effectiveness to the business. Using the creation of an HSE dispatch center as an example, Oleg Khrabrovsky shows how to not only solve current tasks but also achieve measurable results that management will understand.

Initially, the dispatch center was created to solve two key problems: ensuring round-the-clock signing of electronic permits-to-work and increasing incident response speed. The center's specialists work 24/7, allowing them to arrive at the incident scene within 5-10 minutes, capturing an objective picture before it is distorted.

Effectiveness in Numbers: Reduction of Violations and Cost of Ownership

Launching the project required time for staff recruitment: specialists were hired externally, with an emphasis on engagement and a correct understanding of the tasks. The cost of ownership of the center, including payroll and equipment maintenance, is about 6.5 million rubles per year. At the same time, the cost of detecting a single violation is estimated at approximately 2,000 rubles.

The speaker provides impressive statistics: while 3,234 violations were detected in 2021, by 2024 this figure had dropped to 644. This indicates a fivefold decrease in dangerous actions by personnel. The effect is particularly noticeable in the use of PPE — the number of violations decreased by 9 times, as workers are aware of constant monitoring. A sevenfold decrease in traffic violations by drivers on the enterprise territory was also recorded thanks to integration with GLONASS/GPS systems.

Project Development: Video Analytics and Rapid Response

Having reached a certain plateau in the number of violations, the company began implementing new tools. One of them was video analytics. Initially, the system yielded only 41% correct triggers, often falsely detecting the absence of a hard hat. However, after training the system, this figure rose to 88%.

The presentation details an important nuance: initially, cameras were installed in areas with the highest number of violations, but practice showed that the effectiveness of video analytics critically depends on the quality of the cameras themselves, viewing angle, and lighting. Therefore, the focus shifted to using high-quality equipment.

Using the mechanical repair shop as an example, the speaker shows how simple solutions can yield excellent results. Creating a messenger group where the dispatcher sends real-time information about violations allowed for prompt elimination of shortcomings and achieving a zero-injury rate over the past three years.

Personnel Engagement: Rebooting the HSE Representatives Institute

Another project implemented as part of safety culture development was the review of the work of HSE representatives. Creating a competency matrix and changing the approach to motivation led to an increase in the number of representatives from 59 to 76 people. They began to detect violations twice as often and more actively propose measures to improve working conditions.

What you will learn from this webinar:

• How to justify the need for an HSE dispatch center to management?
• What technical requirements are critical for successful video analytics implementation?
• How can simple communication tools (messengers) reduce injuries to zero?
• How to reboot the work of HSE representatives and make them real assistants?