Enhancing Safety Culture and Risk Management

Case
27 October 2022 🇷🇺 Original language: русский

From Formal Rules to Conscious Safety

Modern HSE management systems universally declare the goal of "zero injuries." However, in practice, enterprises find that formal compliance with instructions does not guarantee the absence of incidents. The only proven way to qualitatively improve performance is to change employee behavior. During the webinar, Konstantin Saprykin analyzes the process of safety culture transformation in detail, showing how to shift the focus from administrative control to the personal awareness of each employee.

Diagnostics and Rethinking the LTIFR Metric

Any changes begin with an assessment of the current state. Using a production unit as an example, the speaker shows a typical picture: in the workplace, employees follow the rules under the pressure of control, but outside the enterprise, the injury rate increases sharply. This indicates that safe behavior has not become an internal habit.

To objectively assess the situation and manage risks, the Lost Time Injury Frequency Rate (LTIFR) was chosen. The key difference of the proposed approach is that the calculation included not only occupational but also domestic injuries. Such comprehensive tracking allows for a realistic assessment of the safety culture level: a conscious employee should assess risks regardless of whether they are on shift or at home.

Practical Tools for Behavior Change

To achieve ambitious goals in reducing injuries, the presentation details a set of tools aimed at incident prevention. Each of them works to engage personnel in the risk management process:

  • Dynamic risk assessment. An individual mental analysis of the situation before starting any action without documentary registration. It forms a constant habit for the employee to ask themselves: "What could go wrong?".
  • Job Safety Analysis (JSA). A brief structured document for managing risks directly during operations. The speaker emphasizes a critical nuance: the JSA should not be developed by the foreman alone, but jointly with the team. Only in this way does the personnel begin to understand the essence of restrictions and protective measures.
  • Pre-job safety dialogue. A manager's tool built on the "Ask, Listen, Look" principle. Practice shows that the transition from a formal monologue-briefing to open questions forces workers to independently formulate the stages of work and the associated risks.

Hazard Visualization and Best Practices

Special attention is paid to organizing a safe space through visual markers. The speaker analyzes several effective solutions that help reduce the likelihood of errors in the workplace:

  • Marking the 1.8-meter height. Since falling from a height remains one of the main risks, the 1.8-meter boundary is visualized directly on the flights of stairs along with a reminder to hold the handrails. This allows managers to give positive feedback for correct actions during safety monitoring.
  • First aid markings on hard hats. Special marks are given only to those employees who have been trained, are psychologically prepared, and are not afraid to provide first aid. In the event of an emergency, this eliminates panic and allows you to quickly find a competent person.

What you will learn from this webinar:

  • Why tracking domestic injuries is critical for assessing the actual level of safety culture at an enterprise?
  • How to overcome personnel resistance and engage workers in the joint development of Job Safety Analysis (JSA)?
  • How to apply the "Ask, Listen, Look" approach to conduct an effective safety dialogue instead of a formal briefing?
  • What visual solutions help minimize the risks of falling and injury on standard flights of stairs?
  • How to build a safety monitoring system so that the manager acts as a mentor, not just a controller?
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