Interaction with Partners at INC

Evolution of Interaction with Contractors: From Control to Partnership

Managing the safety of contracting organizations is one of the most difficult challenges for large industrial enterprises. When hundreds of partner companies work simultaneously at facilities, traditional control methods cease to be effective. Yuri Anufriev, Director of the Expertise and Best Practices Department at Irkutsk Oil Company (INC), analyzes a comprehensive approach to building a system of interaction with counterparties that allows not only controlling risks but also involving partners in the customer's safety culture.

Five-Step Contractor Management System

The presentation details a management model consisting of five key stages. The speaker shows, using the example of INC, how the consistent application of these tools minimizes risks at all stages of interaction.

1. Planning and Classification of Contracts

The foundation of the system is a clear division of contractors by risk level. INC has implemented a system of three classes of contracts, where the first class involves high-hazard work using special equipment, and the third class involves office services. This is important because such an approach allows differentiating requirements: not overloading those who perform simple work with excessive procedures, and focusing attention on high-risk operations. A specific set of mandatory procedures is defined for each class and risk level (low, medium, high).

2. Qualification Assessment (Traffic Light System)

Admission to work begins with an assessment of the contractor's occupational safety management system. The speaker analyzes a point-based system that divides counterparties into three zones: green (admission without restrictions), yellow (admission after developing a corrective action plan), and red (ban on engagement). In practice, this works as a filter, screening out unscrupulous performers at the selection stage.

3. Facility Admission Procedure

After a successful assessment, the admission mechanism is launched: from appointing responsible persons and developing a risk management plan to verifying personnel training. Automating this process by checking admissions at the pass application approval stage eliminates the human factor and prevents unqualified personnel from entering the site.

4. Occupational Safety Audits

Control does not end after admission. Regular on-site audits also use a point-based system and color coding. Falling into the red zone based on audit results leads to the contractor's removal from the field. This ensures the continuous maintenance of the declared safety level during the execution of work.

Communication and Engagement Tools

Yuri Anufriev pays special attention to communication channels with partners. Effective communication is the key to synchronizing customer requirements and contractor capabilities.

• Counterparty's Personal Account: A unified digital environment for exchanging documents, issuing passes, and monitoring assignments. This solves the problem of information loss when working with hundreds of organizations.
• Onboarding Course: A mandatory 14-day immersion in INC's safety culture for all new workers. Failure to complete the course automatically blocks the pass, ensuring a basic level of knowledge for every person on site.
• Safety Forums and "Safe Thursday": Regular meetings at various levels — from company executives to line foremen in the field. The choice of Thursday for field meetings is based on an analysis of injury statistics, demonstrating a data-driven approach to event planning.
• Best Contractor Competition: Financial motivation (prize fund up to 1 million rubles) stimulates companies not only to follow the rules but also to proactively improve their performance.

What You Will Learn from This Webinar:

• How to classify contractors by risk level and optimize requirements for them?
• How does the point-based system for qualification assessment and audits work?
• What digital tools help manage communication with 500+ contracting organizations?
• How to organize effective personnel admission to high-hazard facilities?
• What to do if a critical contractor fails the safety assessment?