The implementation of digital tools in the field of Health, Safety, and Environment (HSE) is becoming not just a trend, but a necessity for companies with a distributed structure. Alexander Kononosov, Leading HSE Specialist at Mercator Group, shares practical experience in creating a unified digital environment for industrial safety management based on a corporate portal.
Mercator Group has 22 service centers across Russia, employing over 150 workers. The remoteness of the branches from the central office in Moscow created difficulties in organizing training and providing access to regulatory documentation. The speaker analyzes how the company managed to solve these problems, optimize internal processes, and reduce the workload on personnel.
The digitalization project started at the end of 2023. The presentation details the implementation process, which was divided into three key stages:
The foundation of the digital platform was a document library comprising about 250 legal and local regulatory acts (orders, instructions, waste passports). Service center managers gained round-the-clock access to the necessary documentation.
The training process is organized as follows: upon employment, the worker gets access to a personal account where HSE and electrical safety courses are assigned. After studying the materials (presentations, videos), they take a test. The system automatically generates a knowledge assessment protocol, which is printed, signed by the employee, and sent to the central office for entry into the Ministry of Labor registry.
The speaker emphasizes that the distance format does not replace practical training. The practice of first aid skills and safe methods of working with tools is carried out directly at the workplaces under the supervision of managers.
An interesting addition to the platform was the "Mercator Idea" module, which allows employees to suggest improvements to production processes. In the presentation, Alexander shows by example how this initiative works in practice. Thanks to employee suggestions, the lighting system in the service centers was modernized (switching to LED lights), mobile tables for repairing units were manufactured, and remote medical examinations were organized.