The development of a safety culture is impossible without the active participation of top management. When a company implements new tools and procedures, it is the manager's role model that becomes the key success factor. In her presentation, Oksana Zalevskaya, Head of the Integrated HSE System at Severstal, examines how a lack of leadership energy can become a blocker of change and how a systematic approach to managerial behavior helps overcome this barrier.
In 2022, the company launched a transformation project aimed at reducing potentially fatal incidents. During regular measurements of change perception, a phenomenon of "retreating leadership" was identified — managers lacked an active stance to support new procedures. In addition, there was a low level of employee engagement and an imbalance in the motivation system. These factors triggered the development of a unique role model for a safety leader.
The speaker examines in detail the "VZOR" concept, which is built on four key actions of a manager:
A number of practical tools were developed to implement the model. The speaker shows by example how leadership walkarounds, safety roundtables, and the volunteer movement work. An important element is continuous monitoring: assessing the leader's personal commitments, measuring through corporate pulse surveys, and using dashboards to analyze quantitative and qualitative metrics. This allows for timely adjustments to the individual development plans of managers.
Special attention in the presentation is given to the safety volunteer movement. These are proactive employees who allocate up to 15% of their working time to improve safety in their areas. Unlike occupational safety representatives, volunteers do not receive financial incentives, but actively participate in development events, reference visits, and direct dialogues with top management. This approach maximizes the use of their creative potential and dedication.