Automated HSE Platform

Case
16 July 2024 🇷🇺 Original language: русский

From Manual Labor to a Digital Platform: The Evolution of HSE Management

The transition from paper-based document flow to digital solutions is a natural stage in the development of industrial safety in large companies. When data is processed manually, specialists spend up to 80% of their time sorting through papers, leading to high staff workload, low data reliability, and the inability to manage operations promptly. In his presentation, Sergey Kondratenko, Head of Health, Safety and Environment at the Metalloinvest metallurgical holding, details the process of creating and implementing an automated HSE management system covering over 32,000 employees.

Platform Architecture and Integration with Master Systems

Creating an effective digital platform requires deep integration with existing corporate systems. Using his company as an example, the speaker demonstrates how the HSE portal interacts with external master systems:

  • SAP MRO and Inventory Management: linking identified risks and non-conformities to specific equipment and tracking materials needed to eliminate them.
  • HR Systems and 1C Medicine: automatic monitoring of medical examinations and updating employee data.
  • ACS and Breathalyzer Testing: integration of access control systems to ensure workplace safety.

This architecture allows data to be consolidated in a single space, providing objective and continuous control, as well as the ability to intervene promptly at all management levels.

Mobile App and "Risk Hunting"

A key tool for employee engagement was the development of a mobile application for recording risks, non-conformities, and positive observations directly during line walkdowns. The speaker explains why this is important and how it works in practice:

  • Recording positive observations: the ability to note improvements (new lighting, painting) motivates employees and builds a positive safety culture.
  • Prompt risk registration: an employee can record a hazard (e.g., a high threshold or a hose lying in the aisle) directly from their phone, even without a network connection (via the draft function).
  • Elimination control: a registered risk is automatically routed to the responsible person with set deadlines, and the execution status is tracked in real time.

Staff Motivation: Service Market and Gamification

One of the main problems when implementing digital tools is employee resistance or passivity. The presentation details an unconventional approach to motivation: creating an internal "Service Market." For every recorded risk, an employee earns points that can be exchanged for branded merchandise (backpacks, power banks, speakers). This tool increased the number of non-conformities identified by workers by 2.5 times, turning the control process into an engaging and rewarding activity.

Interactive Help and Mentoring

To reduce the workload on training specialists and support users, a "Help" section with interactive step-by-step instructions and videos was integrated into the portal. If an employee encounters difficulties filling out a form, they can navigate directly from the instruction to the required step in the system. This solution virtually eliminated the need for constant personal consultations and significantly accelerated the onboarding of new users.

What you will learn from this webinar:

  • How to design the architecture of an automated HSE system and integrate it with corporate ERP systems?
  • What tools help engage line staff in the process of identifying and recording risks?
  • How does the gamification system (Service Market) work, and why is it effective for blue-collar professions?
  • How to organize control over the elimination of identified non-conformities and reduce response time by 2.5 times?
  • How do interactive instructions within the platform reduce the workload on HSE specialists?
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