The transition from paper-based document flow to digital solutions is a natural stage in the development of industrial safety in large companies. When data is processed manually, specialists spend up to 80% of their time sorting through papers, leading to high staff workload, low data reliability, and the inability to manage operations promptly. In his presentation, Sergey Kondratenko, Head of Health, Safety and Environment at the Metalloinvest metallurgical holding, details the process of creating and implementing an automated HSE management system covering over 32,000 employees.
Creating an effective digital platform requires deep integration with existing corporate systems. Using his company as an example, the speaker demonstrates how the HSE portal interacts with external master systems:
This architecture allows data to be consolidated in a single space, providing objective and continuous control, as well as the ability to intervene promptly at all management levels.
A key tool for employee engagement was the development of a mobile application for recording risks, non-conformities, and positive observations directly during line walkdowns. The speaker explains why this is important and how it works in practice:
One of the main problems when implementing digital tools is employee resistance or passivity. The presentation details an unconventional approach to motivation: creating an internal "Service Market." For every recorded risk, an employee earns points that can be exchanged for branded merchandise (backpacks, power banks, speakers). This tool increased the number of non-conformities identified by workers by 2.5 times, turning the control process into an engaging and rewarding activity.
To reduce the workload on training specialists and support users, a "Help" section with interactive step-by-step instructions and videos was integrated into the portal. If an employee encounters difficulties filling out a form, they can navigate directly from the instruction to the required step in the system. This solution virtually eliminated the need for constant personal consultations and significantly accelerated the onboarding of new users.