Employee Psychological Resilience and Cognitive Function (Attention, Memory) Programs

Psychological Resilience as the Foundation of Safety

In modern conditions, where the level of anxiety and stress in society has significantly increased, issues of employee psychological well-being are becoming an integral part of the occupational safety system. Tatiana Borisova, Regional Head of HSE and Business Continuity at Novartis, shares best practices in implementing psychological assistance programs. In her presentation, the speaker examines in detail how emotional state directly affects attentiveness, teamwork, and, consequently, industrial safety.

The Impact of Stress on Cognitive Functions

The speaker analyzes the consequences of post-COVID syndrome and the general increase in anxiety levels. Employees are increasingly facing chronic fatigue, memory problems, and decreased concentration. This leads to an increase in errors and unsafe behavior in the workplace. Tatiana shows by example how a decrease in cognitive flexibility prevents workers from recognizing risks in time, which directly leads to an increase in injuries, even in seemingly safe conditions.

First Psychological Aid Program

One of the key initiatives implemented at Novartis was the Mental Health First Aid training program. Unlike standard first aid, which is applied to physical injuries, this program teaches how to recognize the emotional problems of colleagues. What was done: employees are trained in active listening and emotional support methods. Why it is important: timely identification of stress prevents burnout and decreased efficiency. How it works in practice: trained ambassadors help colleagues cope with difficulties or refer them for professional help.

Marathons and Coaching for Resilience Development

To form stable psychological resilience skills, the company uses long-term formats: marathons and group coaching sessions. What is offered: 4-5 week marathons aimed at mindfulness and independent work on stress. Why it is important: unlike one-time trainings, marathons form a habit of taking care of one's mental health. How it works: participants learn to understand their emotions, find internal support, and apply relaxation techniques, which ultimately reduces anxiety levels and increases overall efficiency.

Practical Tools for Every Day

The presentation details specific techniques for dealing with stress and anxiety that can be applied daily. The speaker suggests methods for completing the stress cycle, such as progressive muscle relaxation, breathing exercises, and physical activity. The "STOP" technique for stopping obsessive negative thoughts is also presented. These simple but effective tools help employees quickly regain concentration and maintain performance in difficult situations.

What you will learn from this webinar:

• How does the level of employee anxiety affect industrial safety?
• What is Mental Health First Aid and how to implement it in a company?
• What training formats (marathons, coaching) are most effective for developing stress resistance?
• How to properly complete the stress cycle to avoid burnout?
• What practical techniques help quickly cope with obsessive thoughts and regain concentration?