Development of a Training System for Drilling and Well Intervention Specialists

Evolution of Training: From Formal Knowledge to Conscious Safety

In the field of well intervention and drilling, formal knowledge of regulatory and methodological documents (RMD) often does not guarantee their compliance in practice. Vladimir Lavrukhin, Head of Well Intervention Programs at Gazpromneft-Razvitie LLC, analyzes the path of transforming the supervisor training system: from identifying knowledge gaps to creating a multi-level training system that changes workers' attitudes toward basic safety rules.

First Stage: Face-to-Face Training and Knowledge Cascading

An analysis of violations at production facilities showed that many workers do not know the content of RMDs and the rules for their application. This led to non-productive time and financial losses. To solve the problem, the first stage of training was launched:

• Selection of critical documents: 11 key RMDs were identified, for which the majority of violations were recorded.
• Training of trainers: Heads of supervision services underwent training in St. Petersburg for subsequent cascading of knowledge in subsidiaries.
• Self-preparation and testing: Before face-to-face training, employees studied the materials independently. The average score at this stage was 6.4 out of 10.
• Face-to-face training: After face-to-face sessions with a detailed analysis of the materials, the average score rose to 9.2. The passing threshold was set at 71%.

The speaker emphasizes that the face-to-face format allowed not only to transfer information but also to visually analyze practical situations, which is critically important for understanding the essence of the requirements.

Second Stage: Transition to Online and Responsibility Matrix

The pandemic and the specifics of the shift work method (vacations, sick leaves, difficulties with gathering personnel) required a change in approach. The transition to online training made it possible to cover a larger number of employees, spending 20-30 minutes of their time even during their rest period. Key changes of the second stage:

• Responsibility matrix: Roles are clearly divided. The Scientific and Technical Center acts as the owner of the RMD (responsible for development and updating), and process managers in subsidiaries control the distribution and compliance with requirements on site.
• Interactivity: Training is conducted with the ability to ask questions to the authors of the documents in a chat in real time.
• Automation of control: IT services have implemented a testing platform that automatically analyzes the results and generates statistics for each employee.

Practical Results: How Training Changes Behavior

The presentation details the effect of implementing the system. The main result is a change in workers' attitudes toward routine operations. The speaker gives examples from practice:

• Electrical cables: Previously, cables often lay on the ground, creating a risk of electric shock when they froze into the ice. After supervisors began to explain the physics of the process and the real risks, violations practically disappeared.
• Handrails: Workers began to pay attention to the reliability of fastening handrails on tanks, realizing the risks of falling after visual demonstrations by supervisors.

These examples prove that understanding why a requirement exists works more effectively than simply memorizing instructions.

Development Plans: Hybrid Format and Motivation

In the future, the company plans to alternate online training (for mass coverage) and face-to-face sessions (for practical training at facilities). There are also plans to implement a motivation system for employees who not only know the RMDs but also actively spread the safety culture among colleagues.

What you will learn from this webinar:

• How to organize cascade training on regulatory and methodological documents for supervisors?
• How to distribute responsibility for updating and implementing RMDs between departments?
• What tools help transfer training from formal testing to a practical skill?
• How to explain the meaning of safety requirements to workers using examples of cable laying and fence installation?
• How to combine face-to-face and online formats for maximum coverage of shift personnel?