Improving Production Safety Based on the "Knowledge Monitoring" Information System

From Reactive Culture to Continuous Learning

The electric power industry is a conservative sector where traditional HSE tools have long been established, and the safety culture level often remains reactive. Transitioning to a new level requires shifting the focus from equipment control to working with personnel. In his presentation, Evgeny Leontiev, Head of the Technical Audit and Inspection Service at Gazprom Energoholding LLC, analyzes a practical case of overcoming this stagnation through digitalization.

The key problem of the traditional training system is the rapid fading of knowledge. After the annual assessment and admission to independent work, some critical information is forgotten. To maintain competencies at a consistently high level between exams, the company needed a tool for continuous yet comfortable monitoring.

Architecture and Logic of the Application

Instead of taking employees away from production for additional testing, the company implemented the "Knowledge Monitoring" system based on corporate smartphones already used in the workshops. The speaker details how this process is structured in practice.

• NFC Authorization: the employee taps their personal pass to the shift's duty smartphone, solving the identity verification problem without using personal devices.
• Stress-free Microlearning: the employee is given 30 working days to complete a pool of 30 questions. The testing is not time-limited — the worker can open regulatory documentation, instructions, or consult with colleagues. This turns the process from an assessment into a conscious review of the rules.
• Content Separation: HSE and fire safety questions are universal for everyone, while the equipment operation block is strictly adapted to the specifics of a particular workshop and position.

Risk and Human Resource Management

The system consists of a mobile application for workers and a web interface for managers. The web version allows the foreman or workshop manager to see not just completion statistics, but specific knowledge gaps.

The speaker emphasizes that automation reveals two polar groups of employees. On one hand, there are "dangerous" workers prone to errors — they can be promptly sent for additional training or transferred to a shift with more experienced mentors. On the other hand, the system highlights highly qualified specialists who are advisable to include in the talent pool.

Implementing the system across 40 power plants took about two years and became one of the factors that helped break the stagnating trend (the "saw") of personnel-caused accidents and reduce the overall level of occupational injuries.

What you will learn from this webinar:

• How to organize regular testing of workers without interrupting the production process?
• How to solve the user identification problem on a corporate device using NFC?
• Why the absence of a timer during testing works better than strict time control?
• How to use testing data to form a talent pool and manage risks within a shift?
• What stages of regulatory and technical preparation are necessary to launch such a system at a large enterprise?